Terms of Service

These terms cover the website, the in-cabin guest guide, our text messages, and stays booked directly with Vacations by Steve & Simona ("we", "us"). By booking, signing up, or staying with us you agree to them. Stays booked through Airbnb or VRBO are also governed by that platform's terms; where they conflict on payment or cancellation, the platform's terms control for that booking.

• Direct bookings are made through our booking provider, Hospitable, which takes payment. The price, cleaning fee, and taxes are shown before you pay.
• The person booking must be at least 21, must stay at the cabin, and is responsible for everyone in the party.
• The booking is for the number of guests you tell us, up to the cabin's maximum. Only registered guests may stay overnight.
• No parties or events, no pets, no smoking of any kind inside or out. We may end a stay without refund for breaking these.

Each cabin's cancellation policy is shown on its page and at checkout: Around the Bend · Greenbrier. Date changes depend on availability. We don't refund for weather, road conditions, early departure, or attraction closures, so we recommend travel insurance.

• Check-in and checkout times are on the cabin page and in your confirmation. Late checkout without agreement may be charged.
• Follow the house rules in the guest guide. Quiet hours are after 10 PM.
• The hot tub, fire pit, fireplace, decks, stairs, steep driveways, and surrounding woods and wildlife carry real risks. Use them at your own risk, supervise children at all times, and never leave fires unattended.
• Motion-activated cameras face the driveway only, for everyone's safety.
• Report any problem to us promptly through the guest guide or by message so we can fix it.

Treat it like your own place. You're responsible for damage beyond normal wear and tear, missing items, and extra cleaning caused by your party (for example smoking or pets). We document anything we find and will reach out about repair or replacement costs.

• Marketing text messages are sent by Vacations by Steve & Simona, our registered messaging brand.
• You only receive them if you ticked the separate, optional text-message box on our website or guest guide. They cover open dates and direct-booking offers for the cabins you picked, a few times a year. Stay logistics (door codes, check-in details) come through your booking platform or email, not by marketing text.
• Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Reply STOP to cancel at any time and HELP for help, or message us on Facebook. Consent to texts is not a condition of booking.
• Our Privacy Policy explains how we handle your number. Mobile information is never shared with third parties for marketing.

The site's content, photos, and text are ours or used with permission; please don't copy them. Prices, availability, and reviews shown on the site are provided by our booking and review platforms and may change. We try to keep everything accurate but can't guarantee it.

To the fullest extent the law allows, Vacations by Steve & Simona and its hosts are not liable for indirect or consequential losses, and our total liability for any stay is limited to the amount you paid for it. Nothing here limits liability for death or personal injury caused by our negligence, or anything else the law doesn't allow us to limit.

These terms are governed by the laws of the State of Tennessee. Disputes will be heard in the courts of Sevier County, Tennessee. If part of these terms is found unenforceable, the rest still applies. We may update these terms; the date at the top shows the current version.

Contact: message us on Facebook, or reply to us through your booking.